ASPIRE MDS / HELP CENTRE

Your questions.
Clear answers.

From choosing a course to accessing your classes, find the help you need to keep your preparation moving.

18 questions

Getting started

How do I choose the right ASPIRE MDS course?
Start with your target exam year and the type of preparation you need. Visit our Online Courses page to compare programmes. For guidance, WhatsApp us with your target exam and your current stage of preparation.
Can I try ASPIRE MDS before enrolling?
Yes. Our free Trial Pack lets you explore sample classes, notes, MCQ practice and tests. Find it on the Online Courses page.
How do I create an account and enrol?
Open the login or registration option on the ASPIRE MDS website or app and follow the sign-up prompts. Choose your course, review its details and complete checkout. Use an email address you can access, and keep using the same account for your learning.
Where can I check course fees and validity?
Check the relevant course page before enrolling. It contains the applicable fee, validity and included resources. Review the final amount and any offer shown at checkout before paying.

Classes & learning

Can I study on my phone, tablet or computer?
Yes. You can access ASPIRE MDS on your phone, tablet or PC through the app or website. The appearance may vary by device and version.
What if I miss a Plan A 2028 live class?
Recordings are included in Plan A 2028, so you can catch up on a missed class and revisit the teaching during your course validity.
Can I learn at my own pace?
You can revisit available learning resources during your course validity. Follow the published timetable for live classes and scheduled releases, then use the available material around your own study routine.
Are Practice Sessions, PYQs and tests included?
Inclusions depend on your programme. Check the course page for Practice Sessions, previous-year questions, topic tests, subject tests and grand mocks before enrolling.

Notes & books

Are printed notes included in Plan A 2028?
Yes. Plan A 2028 includes hard-copy preparation notes and E-Notes covering all 19 subjects.
Does Task Master include the RRR books?
Yes. Task Master 2027 includes both printed RRR revision books: Part 1 and Part 2.
Can I purchase the RRR book set separately?
Yes. The RRR Part 1 + Part 2 set is listed separately on our Online Courses page. Open the listing to review the current purchase details.
How do I ask about book delivery or an address change?
WhatsApp us with your full name, registered email ID and order details. For an address correction, include the complete updated address and PIN code. Contact us promptly so the team can check your dispatch status and advise you.

Account & support

Where do I find my purchased course?
Sign in using the same email address used for your purchase, then open My Courses and select your course. If it is missing, contact us with your registered email ID and payment confirmation.
I forgot my password. What should I do?
Select Forgot Password on the login screen and follow the reset instructions. Check your email, including the spam folder. If you still cannot sign in, contact our support team.
My payment was deducted, but I cannot see my course.
Check that you are signed in with the email used at checkout and refresh My Courses. If access is still missing, send us your full name, registered email ID, course name and transaction reference or payment confirmation so we can check.
A video or test is not opening. How can I get help?
Check your internet connection and restart the app or refresh the page. If the issue continues, send us the course name, lesson or test name, device details and a screenshot of the error. Include your registered email ID so we can locate your account.
What details should I send when contacting support?
Share your full name, registered email ID, course name and a brief description of the issue. Add an error screenshot or transaction reference if relevant. Never share your password, OTP or complete card details.
How can I contact the ASPIRE MDS team?
Call or WhatsApp +91 91570 79613 between 9 AM and 9 PM IST. You can also use the enquiry form on our Contact Us page.
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+91 91570 79613  |  9 AM–9 PM IST
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